Oct
15th

Interactive Website – Tip #2

Being interactive requires new and ever-changing dialogue. It’s always a pleasure to be around an interesting person, especially someone that fascinates you with new information.

Imagine how boring and uninteresting it would be to have a conversation with someone that gives you the same exact information as in the previous conversation. No dialogue; nothing new; just the same boring information. What is the likelihood you will return for yet another conversation?

Now think about your reaction when you visit a website that never changes. Are you likely to make repeat visits? Do you think the site has any chance of receiving consistently high recognition among search engines? Is the site doing anything to cultivate your interest?

Change is critical: new information, new graphics, updated products, additional interesting links, valuable tips, updated comments from other visitors, thought-provoking articles, etc. If your website does not change regularly, you’re missing a great opportunity to build and strengthen relationships, and encourage repeat visits to your website. As well as missing a major component of Search Engine Optimization (SEO).

Being interactive requires constant change and innovation. Keep it interesting and you’ll see great results.

Oct
12th

Client Feature: Pie Slingers

We are privileged to work with some of the best people around. It’s common for people to say this, but we can prove it.

We  occasionally feature clients and tell you a little bit about them. We are convinced you will agree with us, Pie Slingers are the best.

Pie Slingers Pizzeria started in Chickamauga, GA, and has been a hit from day one. They make their own dough, and owners Skip & Jennifer keep it top secret. I am still not sure what is better, their pizza (Piesano with Pepperoni is my fav) or the atmosphere.

Hill City Pizza (formerly Mud Pie) serves Pie Slingers Pizza, and Pie Slingers has plans to open new locations soon, and eventually take over the pizzeria world.

Visit soon and see for yourself.

Oct
12th

What’s an “Interactive” Website?

I’d like to share some ideas about what it means to have an interactive website. I frequently hear people emphasize the benefits of interactive sites, yet very seldom do I hear anyone explain what it means. What are the characteristics of an interactive site, and how does it differ from a site that is not interactive?

Let me begin with a silly, yet applicable analogy. Have you ever met someone for the first time, only to be bored stupid with a one-sided conversation? How does it feel when the new acquaintance shows absolutely no interest in you, yet proceeds with a lengthy monolog about his or her accomplishments, kids, education, etc? How long does it take you to tune-out and look for a quick escape?

You get the point? There’s not much interaction happening, and your natural reaction is to escape, get away, feign an injury, fabricate a cell-phone call.

On the other hand, the best way to engage another person is to show mutual interest, ask questions, seek information. We all want to be heard. The best communicator is someone that knows how to listen.

It’s worth considering how this same interactivity relates to your website. Don’t expect website visitors to be impressed by your self-proclaimed expertise, your awards, pictures of your office and staff, etc. Instead, consider ways to encourage the visitor to respond, ask questions, and seek additional information. Most likely the visitor came to your site because he’s seeking specific information. Give him a chance to tell you what he’s looking for, and provide him with a response that demonstrates your interest in him. Be interactive.

I’ll provide additional tips in upcoming posts.

Sep
29th

Is Networking a Waste of Time?

Although I’ve done my share of business “networking,” I’ve grown to believe it’s a waste of precious time. Seriously. The gimmicks of networking wear me out.

Don’t get me wrong, meeting new people, potential clients, and other business people are great things. But inch-deep relationships developed through contrived networking strategies are not. I’m tired of chasing potential clients that have little or no sincere interest. It’s too easy to get bogged down in proposals, follow-up calls, networking events, business card swaps, etc.

Instead, devote more time to cultivating real relationships, and serving clients that need your help.

I know it’s true and important to spend as much time working ON your business as you do IN your business. But that doesn’t mean you should pursue trivial and wasteful networking activities; meeting the same people over and over; or failing to serve your own devoted clients because you’re chasing networking leads.

I’ve learned the hard way that our best leads are those that seek our services; those who come to us because they know how we treat our clients; those who like our work and want our help. Our job is done when our clients succeed. This happens when I’ve have developed a relationship and I understand what he/she needs. It’s so much deeper and meaningful than networking.

So… my suggestion for other business owners is to worry less about business card swaps, elevator sales pitches, and networking events. Instead, do a great job, get better acquainted with your clients, make a personal visit, watch a game together, make an extra phone call just to express your appreciation. Build trust. The best “sales pitch” will come from your client, because he knows and trusts you.

Don’t ignore networking, but keep it in perspective.

Tips for building relationships with your clients –

  • Find out their birthday and write them a card, not an email
  • Find out what they are passionate about
  • Give them a call once a month that’s NOT work related
  • Have lunch or coffee with them
  • Hide in their bushes at night… Just wanted to make sure you were paying attention. We don’t do that. Maybe. No we don’t.

illustration via Plan59. Quote reference via Business Card Guy

Sep
27th

The Interwebs Are Booming

Generally we would just Tweet something like this, but this is worth blogging. Since it all gets cycled through the social networking washing machine anyway, it doesn’t really matter.

Don’t underestimate how many people are looking at your web presence… or lack thereof.

JESS3 / The State of The Internet from JESS3 on Vimeo.

Sep
17th

Cost of a Site: Just give me a ballpark.

“What does a website cost?  Can we get a ballpark estimate?”

We get these questions frequently, but a more appropriate question would be “Is it really worth my time and money to develop a website?”

Most people don’t understand the critical importance of keeping a website updated and fresh.  If you want a website to pay off, you have to invest time and effort; your work really begins when the website is launched. Your weekly (or daily) website updates will eventually pay big dividends and you’ll see major returns on your initial investment.  Failing to keep your site current and updated will likely lead to disappointment and lost opportunity.

Search engines love new content.  You’ll stay ahead of your competitors and near the top of search engine rankings by constantly updating and adding new content.  Your web presence is often your best and only opportunity to influence potential customers.  If you do it well, your website can be the most effective, and least expensive way to attract new business.

On the other hand, a poorly constructed, unattractive, difficult-to-navigate website can cost you dearly in lost business.  So instead of asking, “What does a website cost?” first consider how much it’s worth to attract new customers.

Sep
8th

Found Letterform #12

Ellis Restaurant looks like it used to be a fun place. I really know nothing about it. If you know anything about it, I would love to hear. There is a postcard below with a picture of the restaurant from 1952. It is a cool piece of Chattanooga history.


postcard of the restaurant – Postcard link

I stumbled upon this awesome postcard that shows a picture of the restaurant open for business. The postcard reads:

Will Call B. It is really cold here. Feels like winter has arrived already.

Not sure of the date, but it is from when stamps were only 2¢.

Here is a map of where the restaurant stands.

Aug
31st

11 Tips for Effectively Updating Your Website

We have often said that you control your own destiny when it comes to how your website ranks on Search Engines. If you have a dynamic website, this is especially true. Also, for the majority of companies, updating your website is the best way of communicating with your most important clients – current clients. Part of updating your site is knowing how to update it effectively. Below are 11 tips that will help you when you think about updating your site.

1. Schedule Your Updates – If you just assume you will do it, you won’t. The only way to maintain regularity in regards to website updates is to put them on a calendar, and follow through. I know for myself, if it isn’t written down, it doesn’t happen.

2. Know Your Audience – If you know who you’re talking to, you will know what they want to hear. Remember, you are the expert in your field (or good at acting like it) and people trust you.

3. Don’t be Afraid to Duplicate – There is a wealth of information online, and chances are, someone has already said what you are saying, but that doesn’t mean your target audience has found it there first. If you say it, they might find it on your website first.

4. Keyword Density – When writing your updates, try to have the keywords you want your page to be ranked for in the text around 5 times per 250 words. Too many more, and Search Engines will think your stuffing, and too fewer they might not index your page for what it is intended.

5. Get to the Point – In this information age, attention spans are getting shorter every day, and on the internet that is multiplied. Say what you need to say quickly and succinctly.

6. Relative Titles – Just because you have a clever title for your news brief about your trip or a conference you attended, doesn’t mean you should use it on your site. This is another SEO tip – Search engines like titles, and the better they are at describing the content of the news article or blog post, the more effective they will be. If you can be clever AND relevant with your titles, by all means.

7. Include Pictures – This goes along with #5. Since people are ADD on the web, what grabs their attention… pictures of course. If you have to make a lengthy text update to your site, placing pictures throughout helps guide the viewers eye and hold their attention.

8. Be Confident – Don’t be afraid to say something controversial. Don’t be a sensationalist, but don’t hesitate to say state your opinion. Honesty is endearing and helps drive conversation.

9. Frequency – Repeat visitors are first, Search Engines are second. Accommodate to visitors by providing them up to date information catered to specifically to them. Your subject and audience will dictate how often you update, but once a week is a good rule. You can always schedule at least 30 minutes a week to update your website for your visitors.

10. Balance – Updates should be on a variety of different topics surrounding your core message. It’s okay to write occasional updates about a new child, or fantastic product your visitors would be interested in, just limit them. It probably isn’t a good idea to insult them with pretentious updates about your new yacht.

11. Timeliness – Keep your website up to date with information that is relevant to the surroundings. For Example – a lawn care service should update their website visitors on when they should plant grass, trim trees, grow a garden, and other seasonally relevant information.

Aug
26th

Notes

We enjoyed getting “locked up” today trying to help raise support for the MDA. If you would still like to give you can here.

If you haven’t seen some of our recent projects, check them out:
Pie Slingers website
MD Review website
HGO website

Aug
26th

Getting Locked Up

Level 2 is participating in this years MDA Lockup. What the heck is that? It’s the Muscular Dystrophy Association’s way to raise money for research to fight the disease. We are going to be carted away in a patrol car and put in maximum security prison for a year until we have raised the bail set for us. Well… maybe not maximum security prison for a year, but we are getting carted off in a patrol car. Help us raise bail and support a cause that we have been affected by. Tyler and I have family that has suffered from Freidreich’s Ataxia, a form of Muscular Dystrophy and we want to do our part to help. You can donate and help us raise “bail” here – https://www.joinmda.org/2010chattanooga/nate We greatly appreciate your help.